<p>
    1. INTRODUCTION
</p>
<p>
    Welcome to www.monzouzou.com!
</p>
<p>
    www.monzouzou.com is an e-shop, where handmade embroidered bags and other
    leather goods are displayed and provided through the internet, created by
    «MGL PARTS PC», located on AG. Dimitriou Str 28, 54630, Thessaloniki,
    Greece, tel. +30.2310.554556, email: info.monzouzou@gmail.com, VAT:
    EL800797868, G.E.MI. (General Commercial Registry) No: …………….
</p>
<p>
    Before browsing in our website and entering our e-shop, users are asked to
    read carefully and comply with the terms and conditions pointed below,
    which govern the use of our e-shop, are binding in any case and entail an
    explicit and unconditional approval for whoever wishes to conclude any
    transaction with our company. The following terms form the conditions under
    which our company transacts, respecting the principal of good will in
    accordance to Law No 2251/1994 for Consumer Protection, Directive
    2000/31/EC of the European Parliament, Presidential Decree 131/2003 and
    Ministerial Decision 31619/2017-
    <a href="http://monzouzou.com/kodikas.pdf" target="_blank">
        Code of Consumer Conduct for Electronic Commerce.
    </a>
</p>
<p>
    These terms define the extend of our company’s rights and obligations
    towards the users of our web page, as well as towards anyone who wants to
    source products through the e-shop, as they regulate any future
    transactional involvement while they provide information about the users’
    rights and obligations and help the search and purchase of the products
    they wish to source from our company. The use of our e-shop requires
    unconditional acceptance of these terms. In case of opposition the user is
    required not to make use of this website. For information, questions and
    clarifications about the content of this website, the sales’ terms and the
    services offered through it you are invited to contact our company through
    email address info.monzouzou@gmail.com or by telephone number
    +30.2310.554556 or by mail at the address above.
</p>
<p>
    Access to website www.monzouzou.com does not entail any additional cost
    beyond the current price status for general access to Internet as formed by
    Internet Service Providers (ISPs) and paid to them only.
</p>
<p>
    MGL PARTS PC has the right to alter or refresh the current terms and
    conditions concerning transactions made through this e-shop, unilaterally
    and without warning, according to its needs and commercial law, but it
    bears the obligation to inform the users through the website for any
    alteration or amendment. We suggest that you read these terms from time to
    time, so that you are constantly informed for any changes in their content.
    Any use of this web page after any alteration or amendment will be
    considered as acceptance of these alterations from your side.
    www.monzouzou.com has the right to alter or temporarily or permanently
    disrupt a part or all of its services with or without warning the users.
</p>
<p>
    In case of any delay in the delivery of ordered products and for any
    information or service that we give through our website, our company is
    liable only for willful misconduct and gross negligence. The e-shop is not
    liable for possible technical problems that may occur when the users try to
    access the website and during the connection related to their service or
    compliance of their infrastructure for the use of the website. In addition,
    we are not responsible for actions or omissions of third parties,
    especially not permitted interventions of third parties on products,
    services or information that are available through it. Purchase of products
    through our e-shop is allowed only to users who have legal right to make
    contracts and have legal capacity, as appointed in Greek law. Our company
    is not liable for possible use of the web site by minors, as it is not in
    place to certify the visitors’ identity. In any case, we provide thorough
    and precise description of all products in a very intuitive way, so that no
    one is mislead concerning the actual size, the price, the quality and the
    authenticity of every product.
</p>
<p>
    2. INTELLECTUAL PROPERTY
</p>
<p>
    The content of our web page including the design of the website, the
    information material, the graphics, photographs, images, unless it is
    stated differently for particular third images rights, designs, texts,
    provided services and products, is our company’s intellectual property and
    is protected according to relevant provisions of Greek law, European law
    and international conventions. Any copy, analogue/digital recording and
    mechanical replication, distribution, transfer, downloading (unless we
    allow it), processing, creation of derivative work or misleading the public
    about the true provider of the website content is prohibited. Possible
    reproduction, republication, download, announcement, dissemination or
    distribution or any other use of the content whichever way or mean for
    commercial or other purposes is allowed only after our company’s written
    permission. The logo and distinctive feature monzouzou which represents our
    products is our company’s exclusive trademark and is protected by Greek,
    European and international law about trademarks, industrial and
    intellectual property and unfair competition. In any case, its appearance
    or display in web page www.monzouzou.com should not in any way be perceived
    as transfer or concession of license or use right.
</p>
<p>
    Illustrations, trademarks and instinctive features of the companies
    displayed in www.monzouzou.com are intellectual and industrial property of
    these companies.
</p>
<p>
    3. PRIVACY POLICY
</p>
<p>
    Our company fully respects personal data and ensures that our e-shop is
    legitimate according to provisions of Law No 2472/1997 on the “Protection
    of individuals with regard to the processing of personal data” and Law No
    3471/2006 on the “Protection of personal data and privacy in electronic
    communications”. In any case, our company confirms that any collection,
    processing or storage of users’ personal data takes place according to the
    law and only after their specified and explicit consent, exclusively for
    the purpose and as far as demanded for the function of the e-shop and the
    provision of offered services.
</p>
<p>
    The current web page is designed in a way that allows users to visit
    without revealing their personal data or identity. However, the user needs
    to state his/her personal data if he/she wishes to conclude an order of
    products. For the processing of orders users are asked to declare their
    Name, Surname, Email, Telephone Number and Address. These data are
    exclusively used for transaction with the users of the web page and is not
    to be used for other purposes or by any third party except cases in which
    client’s approval or consent is obtained or in cases that is provided for
    by law or court decision. In any case, www.monzouzou.com does not collect,
    store or process data that is considered sensitive by law, such as origin,
    religious or political views, health, social welfare, criminal record etc..
</p>
<p>
    The company has the right to punctuate the use of passwords for its
    services or the whole distribution of the page’s content to users who it
    believes have violated the text and spirit of these terms. Every user of
    our website has the right to access his/her personal data that have been
    provided to www.monzouzou.com. www.monzouzou.com allows its users to
    correct, alter, add or delete data and information given to it as well as
    get informed about the way that they were initially collected. If you
    decide to erase an element www.monzouzou.com will act as to delete it from
    its files immediately. For accessing, changing or editing your personal
    data or deactivating your account, you may contact the company by phone or
    email. MGL PARTS PC is the holder and in charge of processing the collected
    personal data and of the file which has been created for the above reasons
    and is established at the company’s location.
</p>
<p>
    Although navigation in our e-shop is possible without revealing users’
    personal data, visitors can benefit from multiple services provided in our
    web page, as long as they accept to reveal some personal data depending on
    each service they are interested in using. These services are the
    following:
</p>
<p>
    A. NEWSLETTER
</p>
<p>
    www.monzouzou.com provides its users with the opportunity to register to
    its newsletter by revealing their email. This registration serves the
    purpose of collecting information from users/visitors about
    www.monzouzou.com‘s offered products and services, updating users/visitors
    for new products, offers, contests, discount coupons, as well as
    advertising display and promotion of www.monzouzou.com‘s products at
    distance. Newsletter registration equals user’s approval for sending all
    the above information about www.monzouzou.com, products and services at
    his/her personal email. This approval is freely revocable at any time.
</p>
<p>
    B. PERSONAL ACCOUNT
</p>
<p>
    Every www.monzouzou.com’s visitor has the ability to create a personal
    account as a user-member of the web page. He/she can also use their
    personal account for future purchases from www.monzouzou.com. Members are
    exclusively responsible for all actions made through their personal
    password, their email and their user account in general. In case of any not
    authorized use of the account and of any security violation, members are
    obliged to inform the company immediately. In addition, members are
    exclusively responsible for careful use of their account and their logout
    at the end of every use. If the user/visitor voluntarily reveals his/her
    personal data through this website to third parties, it is his/her
    responsibility to check the terms of protection of this data from the third
    parties. The user accepts that our company is not liable at any extent for
    such disclosures and for the following possible use of this data by third
    persons. Likewise, our company is not liable for any revelation of third
    parties’ personal data through this website made by its users without
    previous approval of the person concerned. Finally, our company has the
    right to collect information from the users’ pc’s software, their browser
    and their internet provider address for counting number of visits,
    formation of an order history and buyer’s interest for the purpose of
    improving services or retaining an internal logistics registry, during
    their navigation in the e-shop through their personal account.
</p>
<p>
    C. EMAIL
</p>
<p>
    In order to contact our company through email (e.g. for complaints,
    reception of informative/promotional material) users must also reveal their
    contact information (name-surname, email).
</p>
<p>
    D. COOKIES
</p>
<p>
    www.monzouzou.com has the right to use Cookies. Cookies are small pieces of
    data sent from a website and stored on the user's computer by the user's
    browser while the user is browsing. Cookies are designed to be a reliable
    mechanism for websites to remember information (such as items added in the
    shopping cart in an online store) or to record the user's browsing activity
    (including recording which pages were visited in the past).
</p>
<p>
    Installation of Cookies is only attainable after the user has been
    previously informed and his/her consent is obtained. www.monzouzou.com
    allows users to continue browsing without sending Cookies to the server.
</p>
<p>
    4. SECURITY
</p>
<p>
    Our company takes all necessary measures to ensure highest possible
    security of electronic transactions with users of the web page. All
    information related to personal data and users’ transactions are safe and
    private. The company protects users’ data form any impermissible access or
    revelation, loss or bad use, change or destruction and takes all possible
    measures, using modern high quality security standards, according to modern
    market demands, with high encryption standards. Security of the e-shop is
    also accomplished in case of creating a personal account for every user who
    wishes to become a user-member of the web page and proceed to any kind of
    transaction with the company through his/her personal account.
    Identification of every client demands his/her username and password, which
    ensure his/her secure access to personal data. The only person who has
    access to the data through the above codes is the user, who is exclusively
    responsible for keeping them secret from third parties. In case of loss or
    leak he/she will have to immediately contact us or else www.monzouzou.com
    e-shop cannot be held responsible for the use of this secret code by an
    unauthorized person.
</p>
<p>
    All information conveyed from the user/member is confidential and the
    company uses it only to the extent that this is necessary within the
    frameworks of provided services. Only authorized personnel has access to
    transaction information and only when necessary e.g. for implementation of
    orders. The company does not reveal clients’ data and their transactions,
    unless it has a written authorization by them or if demanded by court
    decision or any other public authority decision. No information is used by
    third parties. Every client can ask for any data kept at any time as well
    as their correction in case he/she can prove the mistake. For security
    reasons the user must individually handle all information provided through
    the service as confidential and private and not make any revelation to
    third parties.
</p>
<p>
    Our e-shop and MGL PARTS PC do not store credit card numbers, as our system
    allows transaction through credit card only through PAYPAL. In case that
    the user chooses this way of payment, the money transfer is done directly
    in PAYPAL. During online payment the user is transferred to a secure
    connection encrypted page, exclusively belonging to PAYPAL, which takes
    full responsibility for payment and informs www.monzouzou.com when it is
    completed.
</p>
<p>
    In view of the above, MGL PARTS PC does not bear any responsibility for
    possible legal (civil or/and penal) demand, nor for possible damage
    (incidental, special or consequential, which indicatively consists of
    profit loss, data loss, opportunity loss, compensation etc.), which occurs
    for users/visitors of the current website, from cause which is related to
    use of credit cards in www.monzouzou.com, as payment is done through
    PAYPAL, which is exclusively responsible for keeping and safeguarding the
    elements provided to it. Finally, MGL PARTS PC is not liable for damage
    which occurs in the PAYPAL user’s account during his/her transaction with
    the company, as PAYPAL is exclusively responsible for safe guard and
    function of his/her account.
</p>
<p>
    5. ORDERS - MEANS OF PAYMENT
</p>
<p>
    Orders can be made very easily through our e-shop. At first, one must click
    on the icon of the particular product that is suitable for him/her, so that
    its features appear on the screen and then conclude his/her choice by
    clicking on the ‘shopping cart’ icon. Afterwards, one must enter the
    content of their shopping cart by clicking on the indication appearing on
    the right top of the page. If the client wishes to remove products from
    their shopping cart, they may use the ‘X’ icon on ‘quantity’. The next step
    is to choose either ‘use coupon code’ if one has a discount coupon, ‘gift
    certificate’ or ‘estimate shipping &amp; taxes’ if they wish to proceed to
    their purchase without coupons and then click on ‘checkout’. On the next
    page clients are asked to choose from making a purchase as a new or a
    returning customer and after that they are asked to fill in their personal
    details and the delivery details. By clicking ‘continue’ the client chooses
    a payment method, checks ‘I have read and agree to the terms and
    conditions’ and ‘continue’. Clients complete their purchase by clicking
    ‘confirm order’. After the conclusion of an order the user receives a
    confirmation email which contains the number of the order. The client
    receives another email after the shipment of his/her order which contains
    the shipment number. Every buyer may use these numbers in order to get
    informed about the status of his/her order.
</p>
<p>
    In addition, every user who does not want to buy through our e-shop has the
    opportunity to make orders through telephone: +30.2310.554556 or by email:
    info.monzouzou@gmail.com.
</p>
<p>
    Payments can be made:
</p>
<p>
    a) Through a deposit in a bank account. Note: the account number in which
    you must deposit the money will be sent to you by email after order
    confirmation. Attention! The deposit must be made up to 2 days after the
    order confirmation. In other case the order is automatically cancelled.
</p>
<p>
    b) Through PAYPAL’S safe system (you must already have or create an account
    in PAYPAL in order to pay and use your way of payment by depositing the
    money or by using your credit card).
</p>
<p>
    c) Cash on delivery.
</p>
<p>
    6. DELIVERY INFORMATION
</p>
<p>
    Two delivery methods are available:
</p>
<p>
    a) Free delivery by our private means of transport only for addresses in
    Thessaloniki, within 2 working days.
</p>
<p>
    b) Free delivery by Courier delivery in Greece, only for orders that
    overcome the total amount of 50 euros, within 3-5 days. In case of lower
    orders, our e-shop informs you about the shipping cost before the
    confirmation of your order.
</p>
<p>
    c) Free delivery by Courier delivery Abroad, only for orders that overcome
    the total amount of 200 euros, within 5-15 days. In case of lower orders,
    our e-shop informs you about the shipping cost before the confirmation of
    your order.
</p>
<p>
    In any case, the company delivers the products without undue delay within
    30 calendar days from the day of the order.
</p>
<p>
    7. ORDER CANCELLATION
</p>
<p>
    During the procedure of electronic order and before it is concluded, the
    user may delete a number of products from his/her shopping cart by choosing
    the ‘X’ icon in the quantity column.
</p>
<p>
    After the order entry the user receives an automated email, which confirms
    the order and mentions the order information. For the purpose of avoiding
    problems in case that a client would like to cancel an order, he/she must
    immediately communicate with the company on tel. number +30.2310.554556 or
    by email in address info.monzouzou@gmail.com, before the company ships the
    product and the order cancellation will be arranged by one of our
    employees. No cancellation is possible after the shipping, so the customer
    must accept his/her purchase.
</p>
<p>
    8. PRODUCT PRICES
</p>
<p>
    The prices displayed in relevant product catalogues include VAT (24%).
    These prices relate to products available in our warehouse and
    www.monzouzou.com has the right to alter them.
</p>
<p>
    www.monzouzou.com offers discount coupons and gift certificates to its
    clients. Discount coupons are personalized codes, which allow buyers to
    take advantage of a discount on their purchase.
</p>
<p>
    Gift certificates are personalized codes which allow buyers to get a free
    purchase of a certain amount. Discount coupons and gift certificates can be
    used only once and they cannot under any circumstances be exchanged for
    money. The discount coupon can be applied only to items with a higher value
    than the coupon itself.
</p>
<p>
    9. AUTHENTICITY
</p>
<p>
    All products displayed for sale in our e-shop are designed by monzouzou
    creator designer Mrs Anna Lazopoulou. Only high quality leather and fibers
    are used for their fabrication.
</p>
<p>
    Mon zouzou products are not mass produced. Every monzouzou product is
    handmade and unique. No reduplication or reproduction is possible.
    Replication or imitation of any product is strictly prohibited and MGL
    PARTS PC withholds the right to claim indemnity for any damage determined
    by the provisions of intellectual and industrial property law.
</p>
<p>
    10. PRODUCT RETURNS-RIGHT OF WITHDRAWAL
</p>
<p>
    Every user has the right to unreasonably withdraw from the contract and
    return the purchased products by filling in and electronically submitting
    the withdrawal form (page: Returns), within 14 calendar days time from the
    day of the delivery of the products. The client must return the products
    without undue delay within 14 calendar days from the day that he/she
    forwarded his/her decision to withdraw from the contract to the company, by
    sending the relevant form. MGL PARTS PC shall communicate to the consumer
    an acknowledgement or receipt of the withdrawal on email or telephone
    without delay. In case of product return and under the condition that they
    have been received and checked by MGL PARTS PC, the company shall reimburse
    the payment received without undue delay and in any event not later than 14
    days from the day on which it has received the returned products. The
    company has the right to withhold the reimbursement until it has received
    the goods back. Costs of delivery are not returned. The client bears the
    direct cost of returning the goods. The products must be returned in
    initial package, bearing their tags and unused.
</p>
<p>
    In the case of a lack of conformity, the consumer shall be entitled to have
    the goods brought into conformity free of charge by replacement or repair
    unless this is impossible or disproportionate or the return of any payment:
    a) in all cases in which the goods delivered are not the ones ordered or
    substantially different from the ones he/she ordered because of the
    company’s proven fault b) in all cases in which the product delivered has a
    proven lack of conformity or is missing a main characteristic. In those two
    cases MGL PARTS PC bears the costs of return.
</p>
<p>
    It is pointed out that in any case of return or withdrawal the product must
    be escorted by the original receipt or invoice.
</p>
<p>
    If the client wishes to return the products provided by our e-shop he/she
    must fill in the return form in ‘Returns’ page. The buyer can be informed
    by telephone on +30.2310.554556 or email on info.monzouzou@gmail.com by
    mentioning the date/number of invoice/receipt within the time referred
    above. As long as the client receives our shop’s return approval he/she
    must send the goods in: 28 Agiou Dimitriou Str., 54630,
    Thessaloniki-Greece. In all cases the reimbursement is deposited in the
    bank account indicated by the client, regardless of the mean of payment
    that he/she originally chose, i.e. through a deposit in our bank account,
    on delivery or through PAYPAL.
</p>
<p>
    11. APPLICABLE LAW-VENUE AND JURISTICTION
</p>
<p>
    Every contract concluded with MLG PARTS e-shop users and every controversy
    related to any transaction through www.monzouzou.com’s e-shop is regulated
    by Greek law, specifically by laws that regulate electronic commerce,
    distance sales and consumer protection (Law No 2251/1994 for Consumer
    Protection, Directive 2000/31/EC of the European Parliament, Presidential
    Decree 131/2003 and Ministerial Decision 31619/2017-Code of Consumer
    Conduct for Electronic Commerce) and is subject to the exclusive cognizance
    of the Court of Thessaloniki, Greece.
</p>
<p>
    In addition to having recourse to traditional judicial means of redress,
    consumers have the option to refer their complaints to alternative dispute
    resolution entities ("ADR entities") which are registered according to
    Joint Ministerial Decision 70330οικ/2015.
</p>
<p>
    The European Commission also provides a platform for alternative
    extra-judicial resolution of disputes, available on the website
    http://ec.europa.eu/odr.
</p>
<p>
    12. CONTACT
</p>
<p>
    Every user may communicate with MGL PARTS PC on +30.2310.554556 or email on
    info.monzouzou@gmail.com or by mail on the address 28 Agiou Dimitriou Str.,
    54630, Thessaloniki-Greece.
</p>